General Questions

What is EthicaMed? 

EthicaMed is a database of businesses in Aesthetics, Dentistry, Optometry, and Surgery that have committed to financial honesty. We ensure customers receive exactly what they pay for—without hidden substitutions or unethical practices.

Why is financial honesty important in these industries?

Customers trust businesses to provide the services and products they paid for. Unfortunately, some businesses swap out high-quality materials for cheaper alternatives without informing the customer. EthicaMed helps highlight businesses that operate with transparency and integrity.

How does EthicaMed verify financial honesty?

EthicaMed ensures financial honesty through a combination of requested and random audits. Businesses listed in our database have already agreed to cooperate with these checks, meaning they are willing to provide documentation such as invoices or receipts that confirms transparency in their transactions. When a customer requests verification, we investigate whether they received exactly what they paid for. In addition, we conduct random audits to uphold accountability and reinforce trust, ensuring businesses consistently adhere to ethical financial practices.

Is EthicaMed affiliated with any governing or regulatory bodies? 

No. EthicaMed operates independently and is not affiliated with any governing or regulatory organizations. This independence ensures that we remain free from biases and conflicts of interest, allowing us to uphold financial honesty without external influence.

Is EthicaMed available in all locations? 

We are continuously expanding our reach. Check our database to see which businesses in your area are already listed, and encourage others to join the movement for financial honesty.

For Customers

Is using EthicaMed’s database free? 

Yes! Browsing our database and checking which businesses have committed to financial honesty is completely free.

How much does it cost to request an audit of my transaction? 

If you suspect you didn’t receive exactly what you paid for, you can request an audit from EthicaMed for a one-off administration charge of £50. If the business is in our database, they have already agreed to allow us to verify your transaction.

What do I do if I suspect I didn’t receive what I paid for? 

If the business is listed on EthicaMed, you can contact us to request a verification. Since they’ve already agreed to transparency, we can check whether they’ve upheld their commitment.

What if EthicaMed finds a discrepancy? 

If we discover a financial discrepancy, we will ask the business to either correct the mistake or refund the difference to the customer. In addition, the business will be temporarily removed from our database until we conduct a thorough audit to ensure that the issue was a one-off error and that financial honesty is being upheld.

Does EthicaMed handle complaints about service quality? 

No. We strictly focus on financial honesty whether customers received exactly what they paid for. We do not intervene in disputes about customer service, treatment quality, or pricing.

Can I report a business that isn’t listed on EthicaMed? 

Yes! While we can’t audit businesses that aren’t registered with us, letting us know about unethical practices helps us target industries that need more transparency.

What if the business I’m searching for isn’t listed?

 If you can’t find a business in our database, it doesn’t necessarily mean they are dishonest. It simply means they haven’t joined EthicaMed, either because they haven’t heard of us yet or have chosen not to be listed. Since participation is voluntary, we can’t speculate on their reasons. However, we are continuously expanding, and businesses committed to financial honesty are always welcome to join. We hope that you’ll find other businesses in our database that you know for sure are part of EthicaMed, ensuring transparency wherever you go.

For Businesses

How much does it cost to be listed on EthicaMed?

 Businesses pay a yearly fee of £895 to be included in our database. In return, they receive official EthicaMed approval, allowing them to proudly display our logo on their marketing materials and Display a Physical Cerification/ Plaque in store. This showcases their commitment to financial honesty, transparency, and integrity helping them stand out as a trusted business in their industry.

What are the benefits of joining EthicaMed? 

Being listed on EthicaMed signals to customers that your business values transparency, trust, and ethical financial practices. It sets you apart from competitors who may not be as forthcoming.

Does EthicaMed control my pricing? 

No. EthicaMed does not regulate or question how much you charge. We focus solely on ensuring that customers receive the exact products or services they paid for.

Will my business’s financial details be made public?

 Absolutely not. While businesses may provide invoices for auditing purposes, we never disclose private financial information, including revenue or profits/losses.

What happens if my business fails an audit? 

If an audit reveals discrepancies, businesses will be given an opportunity to correct the issue. Consistent failure to uphold financial honesty may result in removal from the EthicaMed database.

Can businesses leave EthicaMed at any time?

 Yes, participation is voluntary. However, leaving the database means customers may no longer see your commitment to financial honesty when searching for businesses in your industry.

How do I join? 

Businesses can join EthicaMed by contacting us via email on info@ethicamed.co.uk or filling out the contact form on our website. Once submitted, they can request a call with one of our team members to discuss the process and how they can showcase their commitment to financial honesty.